Tech on Toast · Sep 30, 2026 · 26m · 16m saved
With Tyrone Delaney, Finance Director at Camino · Jackson Versitano, Senior Director, Hospitality, UK and RoEMEA at Lightspeed
Adding a tipping prompt to Camino's card terminals raised the pooled tips at every one of its restaurants by about 10%, according to finance director Tyrone Delaney.
Most restaurant groups avoid replacing their till system, because it sits in every site and a failed switch disrupts service. Camino replaced nearly every system it ran in a single year while adding three sites, and Delaney said staff turnover then fell to its lowest level.
"We changed nearly every platform we had last year, and yet our staff turnover has never been this low. So read into that what you will." — Tyrone Delaney
Tyrone Delaney, finance director at Camino, on Tech on Toast, runs the numbers and payroll for the London restaurant group, which specializes in Basque food, and vets most of its technology. He was joined by Jackson Versitano, who leads new business for UK hospitality at Lightspeed, the till and payments company Camino moved to.
The full interview is covered here so you can skip it. 26 minutes of audio, 10 minutes of reading.
Here are the 11 moments that matter.
Key Takeaways
Camino replaced nearly every system in one year and staff turnover fell to its lowest level
A tipping option on card terminals added about 10% to the tip pools at every site
Delaney said that raised staff pay and paid back the Lightspeed license fees
Weekly spreadsheets that took about 20% of the finance team's time now sync to Xero daily
Lightspeed training took about an hour before launch, against one or two weeks for an old till system
Delaney will not require staff to use AI tools he does not yet understand
Camino now runs seven sites after adding three last year, and he thinks the industry may be near the bottom
1. A Basque Group of Seven
The host asked what Camino is and how many restaurants it runs.
Camino serves Basque food under an executive head chef from the Basque region
Delaney said the group has four Camino restaurants and one Pintxito, a smaller version in Covent Garden. The menu belongs to executive head chef Nacho, who is from the Basque region of Spain. The bars stay lively late, and Pintxito serves small snacks and wines chosen by the founder, Richard, largely for tourists in season.
The finance director also runs payroll and works closely with HR
"So I look after all the numbers but also make sure that people get paid —" — Tyrone Delaney
He said working closely with Hannah, the head of people, has pulled him into staffing as well, especially over the past two years as the leadership team changed. Jackson Versitano said his role at Lightspeed is senior director for the UK and other parts of Europe, leading the teams that win new customers.
