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OpenAI's head of ChatGPT: most actions on the internet will soon be taken by agents

15 insights: why loops are a passing phase, how his own Dot flagged an outage 5 minutes before the DevDay demo, and the 120 ex-YC founders now working at OpenAI

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Oct 05, 2026
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Lenny's Podcast · Oct 4, 2026 · 37m · 21m saved

With Tibo Sottiaux, Head of ChatGPT and Codex at OpenAI

OpenAI's head of ChatGPT: most actions on the internet will soon be taken by agents

OpenAI launched more than 20 products at DevDay, and the head of ChatGPT and Codex said the one people are underrating is not the new agent but the decision to open ChatGPT's 1.2 billion users to outside developers, with a revenue share for popular plugins.

Most companies are still building software for people to click through. Tibo Sottiaux said that is the wrong target, and that builders who are not planning for models roughly 10 times better within a year are going to build the wrong thing.

"I think the majority of actions on the internet will be taken by agents." — Tibo Sottiaux

Tibo Sottiaux, who leads ChatGPT and Codex at OpenAI, spoke on Lenny's Podcast in front of a live audience at DevDay, hours after his team shipped Dots, OpenAI's new personal agent platform. He has overseen Codex, ChatGPT Work and now Dots, and he told the audience he took production down on his third day at the company.

The full interview is covered here so you can skip it. 37 minutes of audio, 16 minutes of reading.

Here are the 15 insights that matter.


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This Scuttlebutt Summary is available in full to premium subscribers. If you're not one already, please consider subscribing to keep reading.


Key Takeaways

  • Sottiaux said the majority of actions on the internet will be taken by agents, and products have to be built for that scale

  • Hand-built agent loops are a passing phase; the goal is a system that learns what you want

  • OpenAI will merge ChatGPT's chat and work modes and eventually put everything Dots can do into ChatGPT

  • The sleeper hit is the open ecosystem: Sign in with ChatGPT has 16 partners, and popular plugins will get a revenue share

    • Plugins are recommended on retention and quality, not on how many people write about them

  • His own Dot spotted a production outage 5 minutes before his live demo and offered to fix it

  • Typing fast is a skill trending down; taste and knowing the user are trending up

  • OpenAI has held back a more capable model than Astra and is spending more and more compute on monitoring its agents

  • The thing that annoys him most about ChatGPT today is that users need "a PhD in model pickers"

1. Launch Night in the Library

The host opened by asking how Sottiaux had slept after a day of launches. He said his team had done the late shift.

The team turned an office room into a war room for the launch

"So, while I sleep, they were awake most of the night. We have this amazing room at the office called the library, which we completely repurposed as like a mega war room." — Tibo Sottiaux

Asked whether he still writes code after years as an engineer, he first answered "What is coding?" and then said he merges code every once in a while. Codex writes most of it for him, for analysis of trends, of the business and of how earlier launches are doing.

He codes by hand only on weekends, as a break

"Occasionally, at the in during the weekends, I'll have like a little therapeutic moment where I do a little lead code just by hand." — Tibo Sottiaux

2. Agent Teams Grow and Shrink

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